If you do not have an account with us, clicking the Login tab on the top right hand side of our homepage should prompt you to register for one. Please click on “Create An Account” when the pop up appears and go through our simple registration process. If you already have an account with us, you can login by clicking on the Login tab on the top right hand side of our homepage.

At buyersdirect.com.au, we make sure to make your ordering process as simple as possible. However, if you are facing an issue, we are here to help! Kindly write to us at support@buyersdirect.com.au and our customer care executive will contact you to help.

At buyersdirect.com.au, we accept Visa, Mastercard or Paypal.

To check your orders online, click on the My Account section on the top right side of our homepage. Select “Orders” from the drop down menu and you would be directed to your orders’ overview.

If you’ve encountered any issues with your shipment or delivery courier, please do not hesitate to contact us. Ensuring you receive your order as promised is our job! We would be happy to help. Please refer to our Contact Us (make a link here) page to view our contact details.

To cancel your order, please contact us at support@buyersdirect.com.au within 24 hours of placing the order as orders can only be changed or cancelled before they are shipped.